2024-01-18

Refund Policy

Thank you for choosing Abstract Markup LLC. We strive to provide excellent products and services to our customers. However, we understand that circumstances may arise where you need to request a refund. This Payment Refund Policy outlines our guidelines and procedures for processing refund requests.

Eligibility for Refunds

You may be eligible for a refund if you meet one of the following criteria:

Service Not Delivered

If we have not delivered the agreed-upon service, you are entitled to a full refund.

Service Not as Described

If the service delivered does not meet the description provided on our website or in the agreement, you may request a refund.

Technical Issues

In case of technical issues or errors on our part that prevent you from accessing or using our service, you can request a refund.

Refund Requests

To request a refund, please contact our customer support team at [email protected] within 7 days of the service delivery date.

Your refund request should include the following information:

  • Your name and contact information.
  • Order or invoice number.
  • A detailed explanation of the reason for the refund request.
  • Any relevant supporting documentation.

Refund Processing

Once we receive your refund request, we will review it promptly.

  • We may request additional information or clarification to process your request.
  • If your refund request is approved, we will process the refund as soon as possible.
  • Refunds will be issued using the original payment method whenever possible.

Non-Refundable Items

Some items and services provided by Abstract Markup LLC may be non-refundable. These include:

  • Downloadable digital products and licenses.
  • Services that have already been provided and used.

Contact Us

If you have any questions or concerns about our Payment Refund Policy, please feel free to contact us at [email protected]. We are here to assist you.

Changes to this Policy

Abstract Markup LLC reserves the right to make changes to this Payment Refund Policy at our discretion. Any updates or revisions will be posted on our website with the effective date.

Thank you for your trust in Abstract Markup LLC.